Knew what we wanted sales lady showed us our options, we were in and out. Great service. Picked it up at warehouse, great staff loaded us up and on our way

I just want to say thank you ! Thank you Robin for helping me with my washer, and the gentleman at the warehouse for taking his time to secure it so it wouldn't fall. Amazon was going to take too long to deliver my washer, so I found this place at the last minute and got a new washer within the next day. THANK YOUUUUUUU !

they are still the friendly people willing to help you find the appliance that you need... hard to find in stock appliances, unless you go here... thanks for the help...

Fantastic, and Mr Collins was phenomenal

I bought 3 appliances a range, maytag washer and a dishwasher i’ve had problems with the dishwasher but mostly with the maytag washer 6 months into the washer it wasn’t cleaning my clothes i thought it must be me not my brand new maytag but it turned out it was the washer the dispenser was bad, and while waiting for that part & waiting for my dishwasher part the clip that locks the washer broke so when he came to fix the dishwasher I told him about the clip which i did report but he wasn’t told now i’m without a washer for a month I have to go to a laundry mat, talked to the manager Johnathon nice guy btw he told me about the company BM has that insures their extended warranty contract, I didn’t even know I had it cause you can schedule repair work and they will honor BM extended warranty contract and have someone else come out for the repair apparently, no luck there but talked to Whirlpool they are terrible was on hold for 3 hours, they said after a year old no, they don’t honor extended warranties, my washer just made a year so went back to BM to schedule repair for the guy to come out, there is only one accredited service repair man and one person that answers the phone and they have to wait till Whirlpool sends them the needed parts and then to be scheduled to come out again. I truly didn’t know that, Imagine how you would feel if you had people yelling at you all the time talking about. When is this guy going to come out? When is my part coming in , when my new appliance going to be fixed, because you know that folks are outraged I was outraged too!, it’s a new appliance, that’s everyday ! they’re trying ! I know they are trying! It just takes as long as it takes. The problem is Whirlpool. Maytag is supposed to be the best They should back their product and not just after a year., not so difficult to fix, Yes, I want my washing machine fixed. I wanna go back to normal. , so I’m back to waiting on my Bon Marche repair man waiting on Whirlpool. I’m waiting in line just like everybody else. I don’t know how long a clip takes to come in. I don’t know anything anymore after dealing with Whirlpool They are the worst. I have no idea what to do about this it hopelessly uncontrollably lost. We are blown away, My husband and I Would love some help, and I would love to update this review I usually have a great experience there since the 90’s when y’all were at Westside Shopping Center buying appliances for my dad. 12/06/2024 Thank you Danielle & Joe for moving heaven and earth to get my washing machine fixed! Jesus Mary and Joseph hallelujah my washing machine is fixed, i yall try to cut these folks some slack. I know it’s hard not to be freaking out and outraged, but they’re the only ones it’s not a team he is the only technician who is accredited and think of that with all the companies that make these brands of washing machine, dryers refrigerators, and one person to answer the phone. and yes, it made a difference to me once I found that out! They should tell people this also they should tell people how hard it is to find a technician approved by all these companies I am grateful to Danielle and Joe. Thank you. I appreciate you so much.